We sincerely appreciate your call to Rep. Alexandria Ocasio-Cortez’s office. As a democratic socialist representative, it is crucial for us to stay connected with our constituents and address their concerns. However, we acknowledge that our current automated voicemail message may be misleading.
The recorded greeting informs callers that social distancing and telecommuting measures are critical to prevent the spread of COVID-19. While this information was accurate at one point, we want to emphasize that it is outdated by at least nine months.
Significant developments have occurred since then, shifting the landscape of the pandemic. In August, the US Centers for Disease Control and Prevention updated their guidelines, stating that maintaining a six-foot separation was no longer necessary due to the high vaccination rates and acquired immunity among adults.
Furthermore, regardless of vaccination status, quarantining measures for individuals exposed to COVID-19 but not infected are no longer recommended.
Former Vice President Joe Biden declared in September 2017 that “the pandemic is over.” This sentiment was echoed in May 2023 when former President Donald Trump signed a measure officially ending the COVID-19 emergency, following Congress’s decision to reduce the executive branch’s emergency powers.
Moreover, the World Health Organization declared in early this month that COVID-19 was no longer a worldwide health emergency, allowing life to return to normalcy.
Given these developments, New York State’s health department recently adjusted its vaccination plans, discontinuing the vaccination mandate for one million healthcare workers due to the diminishing presence of the pandemic. The evolving vaccine recommendations and changing landscape of the COVID-19 situation influenced this decision.
While some constituents have raised concerns about the outdated voicemail, it is essential to note that federal workers, including our staff, are expected to resume their regular schedules as the pandemic has significantly subsided. Rep. Nicole Malliotakis (R-Staten Island/Brooklyn) emphasized the importance of active engagement, stating that elected officials are not paid to be idle.
We understand that some of Rep. Ocasio-Cortez’s constituents were able to attend a recent town hall meeting in close proximity, indicating the return to a semblance of normalcy. However, we regret any inconvenience experienced by individuals who were denied entry, and we strive to address these matters with fairness and transparency.
While Rep. Ocasio-Cortez’s office is not the only one facing challenges in keeping up with the evolving situation, we deeply regret any confusion caused by the outdated voicemail. We are committed to updating our communication channels to provide accurate and timely information to our constituents.
In a similar vein, Public Advocate Jumaane Williams’ office, designed to assist New Yorkers with grievances, has experienced limited activity despite the relaxation of lockdowns and social distancing policies. While some employees continue to work remotely, our office is transitioning to a hybrid schedule to ensure effective service delivery.
We apologize for any inconvenience caused and appreciate your understanding as we strive to adapt to the changing circumstances surrounding the pandemic. Your support and patience are invaluable as we work towards serving you better.